Many internal bank workflows still require employees to coordinate across core-banking screens, manual trackers, documents, accounting modules, and informal communication. Credit questionnaires, postings, and fixed-asset lease operations all need status control, approvals, payments or returns, role access, protocols, and audit trails. When these flows are fragmented, work becomes slow, hard to monitor, and difficult to audit.

Banks are under pressure to reduce operational bottlenecks and make back-office work measurable. A focused workbench can become the control layer over existing systems without replacing the core banking platform.

A configurable workflow and queue-management layer for back-office bank operations. The product should support operational baskets, role-based work queues, document records, approvals, payment or return actions, comments, attachments, protocol history, and integrations with ABS/iABS or simulated core-banking APIs.

• Start with a credit questionnaire and posting-approval queue for controllers and credit managers.
• Create a Kanban or conveyor-style workflow with clear states, ownership, SLA, and escalation.
• Add role-based task assignment and reassignment between branch, head-office, controller, and credit teams.
• Add audit trail for every status change, comment, correction, and approval.
• Use AI to summarize case history, suggest missing information, and highlight stuck tasks.
• Connect to ABS/core-banking through APIs or simulate this integration for the MVP.
• Add a fixed-asset leasing module with lease-out, lease-in, return-from-lease, lease payment, contract type, landlord/tenant directories, memo orders, files, and protocol history.
• Create role-based access for admin, operator, and controller users, including per-button permissions inside modules.
• Support internal accounting workflows without replacing the core accounting system.
• Create reusable workflow templates for other bank back-office processes.

• Enterprise workflow or banking-ops team
• Strong product design for internal users
• Experience with queues, SLA, RBAC, audit logs, and integration layers
• Ability to simplify complex back-office processes without changing core systems

• Unified task basket for credit questionnaires and postings
• Configurable workflow statuses and role-based queues
• Assignment, comments, attachments, and due dates
• SLA tracking and escalation indicators
• Audit log for all workflow actions
• Dashboard for bottlenecks, overdue tasks, and processing volume
• Mock or API-based integration with core-banking status updates
• Lease-out and lease-in workflow for bank fixed assets
• Directories for tenants, landlords, contract types, and account settings
• Payment and return actions for approved lease records
• Files, memo orders, and protocol tabs for each document
• Role-based access configuration for admin, operator, and controller users

• Operational users can process work from one screen instead of multiple systems.
• Managers can see bottlenecks, overdue tasks, and team workload in real time.
• Each case has a complete history of who did what and when.
• The prototype demonstrates a reduction in manual coordination and rework.
• The system can sit on top of existing ABS/core-banking infrastructure.
• Fixed-asset lease operations can be created, approved, paid, returned, and audited from one module.
• Each internal accounting action has a protocol showing who performed it and when.

• The MVP should not try to replace ABS/core banking.
• Status changes must be permissioned and auditable.
• The workflow should be configurable because bank operating rules may change.